Enjoy a light morning meal and learn about innovative new wellness and care management strategies in a relaxed atmosphere at The Forum 11 breakfast symposia.

(Hover over "bio" links to display speaker photos and biographies)

THURSDAY, SEPT. 8, 8 - 8:45 a.m.

Accountable Care and Population Health Management: Friends, Foes, or Ships Passing in the Night?

• Present a capabilities framework for Accountable Care Organizations (ACOs)
• Examine how health plans and employers are viewing the advent and potential of ACOs in their marketplaces
• Illustrate the core competencies of population health management and explore how these competencies can benefit ACOs

Addressing Avoidable Medicaid ER Overuse Through Rapid Cycle Quality Interventions

The presentation will discuss the use and outcomes of rapid cycle quality interventions to reduce avoidable emergency room use by Ohio Medicaid beneficiaries. Five Regional Collaboratives partner with the Ohio Medicaid program and Medicaid managed care plans to identify priority populations and develop quality interventions for these patients. The framework mirrors the Plan-Do-Study-Act method for improvement with testing change on a small scale, learning from each test, refining the change and implementing the change on a broader scale. The presentation will outline the design, process, and implementation, and will discuss outcomes of the project as well as scalability and sustainability.

Effective Strategies for Delivering Smart Care in the Physician's Office

Why attend? Discover how incorporating data-driven analytics, face-to-face assessments, decision support at the point of care and provider collaboration effectively impacts population health.

• Gain insight into how an expanded data set and its analysis drives member-centric, integrated care.
• Reveal how performing face-to-face assessments with registered nurses, social workers, and other care specialists co-located in the physician's office complements telephonic educational outreach focusing on behavioral change.
• Review results that show how an integrated approach improves care, quality, CMS reimbursement, and return on investment.

Analytics for Breakfast: Improved Outcomes, Lower Costs, and Engaged Consumers

Effective disease and condition management—and the ability to identify those most at risk—can improve wellness and curtail costs to health care providers, consumers, health insurance companies, employers and society at large. Compelling communications, effective treatments and the ability to dive deeper into health care data to identify trends and predict outcomes is a must-have.

But what if your organization has disparate data sources or a manual reporting process? How can you know for sure you're targeting your customers with the right communication campaigns about treatment options…and what if the intended message goes to someone who is disinterested, dissatisfied or simply disregards materials presented in the delivered format?

Find out how applying the power of advanced analytics to your multitude of data is helping health plans:

• Gain a greater understanding of the health characteristics of their entire population.
• Identify those (outside of chronic disease segments) who would most benefit from condition management or wellness programs.
• Create sophisticated automation and processes to communicate with and engage at-risk patients.

FRIDAY, SEPT. 9, 8 - 8:45 a.m.

Bridging the Gap – Engaging Individuals to Become More Engaged in Achieving Optimal Health

Why Attend? Discuss the needs of individuals and how together, we can help them when, where and how they prefer.

• Develop collaborative best practices that result in member’s having the ability to better address their health care goals.
• Define ways to integrate social technology to make contact at the right time and in the right way.
• Assess program opportunities and use of incentives to achieve desired results.

The Future of Health Risk Assessments in the New Healthcare Landscape

Practical Application: Hear from two industry thought leaders on how HRAs have dramatically evolved; moving well beyond simple risk data collection surveys to become strategic tools for improved business performance in today’s challenging health plan market.

• Discover new insights around how HRAs have evolved and how leading health plans are redefining their value today.
• Learn how Kaiser Permanente is leveraging HRAs to provide rich data insights and help transform the care delivery experience.
• Gain a glimpse into the future of HRAs and how they will continue to play an important role in the new health care landscape.

Crossing the Divide—Connected Health is Reaching Everyone

Changes in the communications landscape are generating both new opportunities and new challenges for reaching underserved and disconnected populations. We will share real-world experiences from the Center for Connected Health about how we are overcoming these challenges and reaching new populations. We will share what we've learned about leveraging technology and behavior change to:

• Increase exercise and activity for urban school children.
• Build stronger bonds between at-risk pregnant teens and their care providers.
• Increase quality of life for congestive heart failure patients.

You will leave with a better understanding of how the Center approaches these challenges and the framework we can help you apply to your own challenges.

How to Create a Healthy High-Performance Culture

Worksite health management is almost ubiquitous. However, many employers will not achieve key health and business goals because their strategies lack support, engage too few employees, and are not integrated into the enterprise. If this gap between aspiration and strategy remains the norm, employers may conclude health management doesn’t yield enough to matter. This would be unfortunate, since very few programs enjoy combined strong leadership support and the full range of known best practices.

This session illustrates what can be achieved by employers who embrace health as a core business value, deploy well-aligned engagement strategies, and offer intensive population-based programs. Companies like Lincoln Industries and Affinia report nearly flat health care cost trends over the past seven years, "bending the trend" to a degree that has eluded most employers. In addition to containing health care costs, these healthier workforces also yield competitive advantages on key employee and business performance indicators.

Get better patient outcomes with Performance Insight

The most challenging part of disease management is understanding how to engage with your patients so they take ownership of their health and take action to manage it. Tracking the effectiveness of your communications is critical to better patient outcomes, but how do you achieve this?

Varolii, a pioneer in developing and delivering cloud-based communications solutions using highly personalized text, email and voice options for more than 60 leading healthcare organizations has just released Performance Insight. With Performance Insight, you can integrate and analyze communications data, better refine outreach, content and channel, and get more meaningful reporting. The bottom line is improved member responsiveness, retention and long-term positive health through:

• Operational visibility—gain the insight you need to optimize performance and ROI
• Time savings—design and configure reports exactly the way you want
• Take control and take action—view key metrics for your solutions in one place and make adjustments as needed
• Access to Varolii's personalization analytics (Varolii ID) and reporting on personalization rules that drive more effective member communications
• The power of Varolii ID—intelligent, in-depth segmentation & decisioning

Don't miss your chance to get an exclusive preview of Performance Insight as it's unveiled live at the CCA Forum. Hear firsthand from two insiders who played key roles in bringing this game-changing technology to market.